Keyboard shortcuts & Hotkeys are not working
One of the most common problems with these keyboards and other brands, in general, is the hotkeys. You see, sometimes they just fail to work, and if you’re a person who uses the hotkeys a lot, this is going to be a major problem. To resolve this problem, we recommend you try our suggestions and see if any of them help you.
1] Physically clean the keyboard keys
Your keyboard might not be working due to dirt or other corrosion. We suggest shutting down your system, unplug the keyboard if you’re using a desktop, and prepare it for cleaning. You can use a small cotton ear cleaning tool to get between the creases, but be sure to dip it slightly in alcohol. If you have the know-how, pull apart the keyboard completely and wipe away all corrosion from the inside. Put the keyboard back together, plug it back into your computer, turn it on, and check if your hotkeys are working once more.
2] Run the Hardware troubleshooter
Hit the Windows key + I to launch the Settings app, then click on Update & Security. Once the new page comes up, you must now click on Troubleshoot from the side panel. The next step is to click on Keyboard, then finally, select Run the troubleshooter. Follow the instructions then restart your computer to complete.
2] Connect the keyboard to a different USB port
Maybe the USB port currently in use by your keyboard is not working. In this case, it would make sense to unplug the device and attach it to another USB port. You could also clean the USB port on both ends to make sure they are not being affected by corrosion. Read: Keyboard typing wrong letters.
3] Uninstall any previously installed keyboard software
Have you been using another keyboard previously? If such is the case, we suggest making sure the software for the old device has been removed. There are times when multiple software cause problems due to similarities in actions.
4] Update keyboard driver
You can update the driver of your keyboard or firmware quite easily. Simply visit the official website and manually locate all the supported drivers and firmware for your specific Logitech keyboard.
5] Re-install keyboard driver
If the update does not work, then we suggest removing the keyboard driver then reinstall and test the keys again. Launch the Device Manager by right-clicking on the Start button, then select Device Manager from the list of options.
With the Device Manager opened, you should now see a list of options. Look for the one that says Keyboards, click on it to expand, then right-click on the Logitech keyboard device name. You should now see a context menu, just click on Uninstall and move on from there. Doing this is super easy. Just restart your computer, and Windows 10 will automatically reinstall the keyboard driver.
6] Enable HID Human Interface Service
Let’s be very clear about this. If the HID is disabled, then your hotkeys will never work. Therefore, it’s best to check if all is well by restarting the service, and that’s not difficult. Click on the Windows key + R to launch the Run dialog box, then within the box, type services.MSC and hit Enter on the keyboard, or click the OK button.
Here you’ll be required to scroll down until you come across Human Interface Device Access from the list of options. Double-click on it, then from Startup Type, make sure it’s set to Automatic, then click OK. Finally, restart the computer and check if the hotkeys are finally working.
7] Reset the keyboard
See if resetting the Keyboard settings to default works for you.
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